Best CDJR Dealerships in Springfield, MA

Rankings at a glance

Dealership profiles

Buying guidance

Springfield's Chrysler, Dodge, Jeep and Ram market is four stores. Metro CDJR is in Chicopee, which borders the city. Bertera CDJR is in West Springfield. Lia CDJR is in Northampton, about 17 miles north, and Artioli CDJR is in Enfield, Connecticut, about 14 miles south. This guide ranks the complete graded set, with the geography stated up front, using the numbers CarThrive tracks for every dealer: the Google rating and review count, the CARFAX rating where one exists, the documentation fee, and the fee-transparency grade, which scores how a dealer prices, discloses, and itemizes its fee.

The ranking is editorial, and the order is disclosed. We weigh the fee-transparency grade first, then the fee itself, then Google reviews. One disclosure in plain sight: CarThrive's publisher works in automotive retail marketing, including for Quirk Auto Dealers, which has no store in this market. No dealer here gets a house advantage. The winner wins on the published rubric.

Start with the fee, because this market splits cleanly in two. Two stores charge $699 and $789 and put the fee inside the advertised price. Two stores charge $884 and $899 and keep the fee out of the advertised price entirely, so the number online is not the number the deal is built on. The Massachusetts average documentation fee is $558, and every store here is over it. But the split that matters is not the amount. It is whether the fee is inside the price you see.

1. Lia Chrysler Dodge Jeep Ram (Northampton) Lia CDJR posts the best file in this set: a documentation fee of $699, itemized inside the advertised price, and a grade of 75 B, the top grade here. Its Google rating is 4.2 stars across 514 Google reviews. Its CARFAX rating is 4.4 across 69 reviews. Northampton is the longest drive in the set, about 17 miles, and nothing else in its file is remarkable. It leads because it is the cheapest store in the market that also puts its fee where shoppers can see it.

2. Metro Chrysler Dodge Jeep Ram (Chicopee) Metro CDJR is the closest store to Springfield in this set, one town over in Chicopee, and its paperwork is honest: a documentation fee of $789, inside the advertised price, and a grade of 71 C. Its Google rating is 4.2 stars across 1,041 Google reviews. Its CARFAX rating is 4.5 across 414 reviews. The fee is $90 more than Northampton charges and $231 over the state average. What you are paying for is the shortest drive in the set and a price that means what it says.

3. Bertera Chrysler Dodge Jeep Ram (West Springfield) Bertera is the strangest file in this market. It publishes a dedicated fee disclosure page that scores a perfect 20 of 20 on disclosure, the best disclosure document in the set. Then it charges $884 and keeps that fee out of the advertised price, which collapses its grade to 48 D. Its Google rating is 4.2 stars across 1,033 Google reviews. Its CARFAX rating is 4.3 across 175 reviews. A store that explains its fee this clearly and then excludes it from its prices has done the hard part and skipped the part that matters. Its disclosure page also dates to October 2023, so ask whether the policy it describes is still the policy in the showroom.

4. Artioli Chrysler Dodge Jeep Ram (Enfield, CT) Artioli charges the highest documentation fee in this set, $899, and like Bertera keeps it out of the advertised price. Its grade is 40 F. Its Google rating is 4.6 stars across 1,448 Google reviews. It has no CARFAX rating on file. One fairness note: against Connecticut's average documentation fee of $749, a high fee is the local norm in its home state, not an outlier. But the fee being outside the advertised price is a choice, not a norm, and it is the choice the grade punishes. Enfield is about 14 miles from Springfield.

How to choose: start in Northampton if you can make the drive; it is the cheapest honest price in the set. Metro is the fair second stop and the closest. If you shop at Bertera or Artioli, get the complete out-the-door figure in writing before you discuss payments, because the advertised price at both stores leaves out a fee of nearly $900.

Coverage notes: these four are the complete set of graded Chrysler, Dodge, Jeep and Ram dealers serving Springfield within about 19 miles on CarThrive. If another store in range publishes its fee and earns a grade, it will be added on the same rubric.

How this ranking works

This is an editorial ranking of an editor-selected sample. The order is set by Car Thrive editors, not computed from CARFAX or Google scores. A higher-rated dealership may appear lower in this editorial ranking. Ratings and review counts are shown separately for comparison and do not determine the order. Read the editorial guidance for the reasoning behind the selections. CARFAX sources are optional. Missing ratings are marked as not yet verified; ratings without a citation are labeled source not supplied. Scores and counts are editor-attested third-party figures—not Car Thrive reviews, license checks, first-hand visits, or guarantees. Read recent sales-specific reviews and compare written out-the-door offers.

Each guide publication freezes its selected rating snapshots and order. Editors must preview and republish the guide to bring in updated linked dealership ratings or change the order.

Sources and verification dates

1. Lia Chrysler Jeep Dodge Ram Northampton — CARFAXChecked 2026-10-15
2. Lia Chrysler Jeep Dodge Ram Northampton — GoogleChecked 2026-10-15
3. Metro Chrysler Dodge Jeep Ram — CARFAXChecked 2026-10-15
4. Metro Chrysler Dodge Jeep Ram — GoogleChecked 2026-10-15
5. Bertera Chrysler Dodge Jeep Ram — CARFAXChecked 2026-10-15
6. Bertera Chrysler Dodge Jeep Ram — GoogleChecked 2026-10-15
7. Artioli Chrysler Dodge Ram — GoogleChecked 2026-10-12